Frequently Asked Questions (FAQ)
Why don't you list your prices? How much will a site cost?
The reason we don't list any prices on the site is because each project is unique. Many web design firms have a 'per page' cost or a 'package deal'. For a brochure-type site, this just isn't fair, as the bulk of the work is in the initial setup and design. Adding additional pages after the initial setup is easy, so charging additional for each page is rather dishonest. For an e-commerce site, the price varies greatly depending on what features you would like, how complex the design is, etc.
We will be happy to provide you with a detailed estimate for your project, just use our contact form to describe in detail what you have in mind and we will get back to you within one business day. As a general guideline, if you are looking to spend less than $2000, we are probably not the right firm for you.
Do you sell pre-made templates? Will you copy a design for me?
Afraid not. We feel as though a web site should be a reflection of the individual client, and as such, should be unique. Templates are inexpensive, but result in a web site that looks just like everyone else's. Stealing someone else's idea, even if you change the logo, is still stealing.
Why don't you have a phone number on your site?
We used to have the phone number on the site, but we were wasting hours each day talking to people who were just looking for free advice or technical support. We have found that it is much more efficient to discuss the project via e-mail first to see if we even offer the services you are looking for. Once you hire us and a signed agreement is in place, we can talk to you on the phone as often as you wish!
How long will it take to design my site?
A typical brochure-type site takes a couple weeks from beginning to end. It all depends on how quickly you provide feedback and the necessary information. An e-commerce site is a bit more involved, and depending on the number of products can take up to a month, but can be done in as little as 2 weeks.
Do you offer Search Engine Optimization (SEO) services?
Yes and no. If you are looking for a complete SEO campaign (Adwords, Linking, Keyword Research, etc) we can refer you to a couple of our consultants. If you have already done your keyword research, we will optimize all of your pages for the Search Engines and help you submit an XML site map.
Are you hiring/looking for a consultant?
At the moment we are all set with employees and consultants.
Do you use Flash?
We feel Flash is best suited for media-oriented sites (movies, music, gaming, etc) but is not appropriate for use on a business web site. Most search engines have a difficult time with Flash, as do people with slower internet connections.
Will you work on Adult sites?
Afraid not.
Can I hire you to finish my site/fix something that isn't working/check security settings?
We are not available for hourly consulting, troubleshooting, security checks or customization unless we set up the site for you or designed a skin for you. Each developer has a different way of coding, and trying to figure out what someone else did is not cost-effective for you, or fun for us!
Do you offer upgrade services for X-Cart?
X-Cart themselves do all of our upgrading. You can request a quote via your help desk.
Questions? Feel free to call or contact us via e-mail.